Fun fact – 70% of consumers now use social media networks to seek resolution for issues. Are you answering your fans’ questions? If you’re finding that there’s not enough time in the day to log on and check, let us help lighten the load.
Whether it’s a positive praise or an unfortunate issue, we want to make sure your fans are heard. Consumers spend 20-40% more with companies that engage and respond to customers via social media.
Community management is what happens after and beyond social media publishing. It’s part customer service, part listening to the internet and part being active in discussions that relate to a brand. We’re here to help with all of the above.
Drop us a line to get started.